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Advertiser Tracking Guide

Introduction

Affiliate Window's tracking consists of four core elements, namely the Journey Tag / Mastertag, the Conversion Tag, the Fall-back Conversion Pixel and finally Product Level Tracking which is optional:

As tracking can be implemented very differently depending on the site and the campaign / programme type we have broken down the integration guide into individual parts, each with their own sub-page.

If you have any questions what so ever please get in touch with your account contact or assigned integrator.

[+] Standard Implementation

[+] Journey Tag / Mastertag

The Journey Tag, or Mastertag as we call it at Affiliate Window, is a JavaScript library containing all functions required for our tracking solution and should be unconditionally appended to every page on the site, inclusive of the confirmation page. This should be done as late as possible, for example by placing the HTML script element just above the closing body tag and declaring it as defer="defer".

Template

http(s)://www.dwin1.com/{{advertiserId}}.js

• {{advertiserId}} must be replaced by the applicable Affiliate Window advertiser programme ID. Consult your account contact or assigned integrator if in any doubt

[+] Conversion Tag

The Conversion Tag, or Tracking Code as it also might be referred to, is the declaration of the AWIN.Tracking.Sale JavaScript object, which is done on the confirmation page to instruct the Mastertag that a conversion has taken place. It will then subsequently perform the necessary tracking requests.

Template

/*** Do not change ***/
var AWIN = {};
AWIN.Tracking = {};
AWIN.Tracking.Sale = {};
/*** Set your transaction parameters ***/
AWIN.Tracking.Sale.amount = "{{totalAmount}}";
AWIN.Tracking.Sale.channel = "{{channel}}";
AWIN.Tracking.Sale.orderRef = "{{orderReference}}";
AWIN.Tracking.Sale.parts = "DEFAULT:{{totalAmount}}";
AWIN.Tracking.Sale.test = "{{isTest}}";

• {{totalAmount}} must be replaced by the total transaction amount, in most cases excluding VAT (or other taxes), delivery and discounts. The value must be a float, no thousand separator is allowed and finally the decimal place has to be a standard dot character, for example: "1083.29"
  If the transaction type is a lead, then instead declare the number of leads, for example: "1"
• {{channel}} should be replaced with the name of the channel that is deemed as last click referrer. "aw" should always be utilised for Affiliate Window. Please refer to separate information about the Channel Parameter for more guidance
• {{orderReference}} must be replaced by the unique booking / order reference
• {{isTest}} should be populated with "0" when tracking is in live mode or alternatively "1" if in test mode. When set to the latter, the incoming tracking requests will not be processed

[+] Fall-back Conversion Pixel

It is highly recommended to also display a Fall-back Conversion Pixel on conversion. This can be done via a HTML image element or by appending an image object to the DOM.

Template

http(s)://www.awin1.com/sread.img?tt=ns&tv=2&merchant={{advertiserId}}&amount={{totalAmount}}&ch={{channel}}&parts=DEFAULT:{{totalAmount}}&ref={{orderReference}}&testmode={{isTest}}

• {{advertiserId}} must be replaced by the applicable Affiliate Window advertiser programme ID. Consult your account contact or assigned integrator if in any doubt
• {{totalAmount}} must be replaced by the total transaction amount, in most cases excluding VAT (or other taxes), delivery and discounts. The value must be a float, no thousand separator is allowed and finally the decimal place has to be a standard dot character, for example: "1083.29"
  If the transaction type is a lead, then instead declare the number of leads, for example: "1"
• {{channel}} should be replaced with the name of the channel that is deemed as last click referrer. "aw" should always be utilised for Affiliate Window. Please refer to separate information about the Channel Parameter for more guidance
• {{orderReference}} must be replaced by the unique booking / order reference
• {{isTest}} should be populated with "0" when tracking is in live mode or alternatively "1" if in test mode. When set to the latter, the incoming tracking requests will not be processed

[+] Cross Device Tracking

Affiliate Window's Cross Device Tracking solution allows advertisers to reward publishers for multi-device journey transactions. The ability to track cross-device will allow advertisers true understanding of how the performance channel drives customers, where previously anybody interacting with the channel across more than one device was instantly lost.

This solution now allows Affiliate Window to reward publishers for multi-device purchasing journeys, functionality that has been missing from the industry since users started to consume the internet on multiple devices.

For more informaiton on Cross Device Tracking and how this work, please view this page, here. With a standard implementation, you will be enabled for this functionality, if you'd like to opt-out of this feature, ensure you speak to your Affiliate Window technical contact.

[+] De-duplication

If you are working with multiple marketing channels and/or networks it is necessary to perform de-duplication so that commission is not paid out to several traffic sources for the same conversion.

[+] Channel Parameter

Affiliate Window strongly advise all clients to utilise the Channel Parameter to instruct our system how to process each conversion based on the source of the traffic.

[+] Example Implementations

[+] Commission Groups

Commission groups can be utilised to attribute the whole or parts of the transaction to a specific commission percentage or amount. The groups themselves are created and maintained within Commission Management in the Affiliate Window interface.

[+] New vs Existing

A very effective way of rewarding publishers for delivering new customers is to pay out a slightly higher commission for these transactions.

[+] Multiple Commission Groups

It is possible to split the transaction into parts which each gets assigned to a separate commission group. Do this by populating each part separated by a pipe ("|") character.

[+] Currency Conversion

If your site transacts in multiple currencies you can utilise Affiliate Window to perform the conversion from the foreign currency over to the base currency set for your advertiser programme [which are Pound Sterling (GBP) for United Kingdom, Euro (EUR) for Ireland, US Dollar (USD) for United States of America and finally Canadian Dollar (CAD) for Canadian programmes].

[+] Discount / Voucher Code Tracking

Affiliate Window's tracking supports reporting on whether or not a discount / voucher code was utilised by the customer during the check-out process.

[+] Custom Tracking Parameters

It is possible to declare other information and associate it with the transaction using custom tracking parameters, which later can be returned either via Validate Pending or bespoke reporting.

[+] Single Custom Tracking Parameter

[+] Multiple Custom Tracking Parameters

[+] Product Level Tracking

Product Level Tracking enables an advertiser to produce much more in-depth reporting where the performance of individual products easily can be measured.

From an implementation perspective, as long as you are already utilising the Mastertag, it is as simple as adding a hidden HTML form element to the confirmation page that contains individual rows in a specific format outlining which products are included in the order.

[-] PLT Via Conversion Pixel

As an alternative, if the implementation does not utilise JavaScript based tracking (refer to the topic Conversion Pixel Only Tracking), it is possible to declare Product Level Tracking within the pixel's URL request string.

[+] Conversion Pixel Only Tracking

If you are unable to integrate the Mastertag on every page and/or deploy the JavaScript based Conversion Tag on the confirmation page, then it is possible - but not recommended - to track Affiliate Window conversions by utilising only the Fall-back Conversion Pixel placed on the confirmation page.

[+] Server To Server (S2S)

If you cannot, or do not want to, utilise live tracking it is possible to implement via one of two alternative methods - either batched offline tracking or S2S requests.

[+] Reference Snippets

[+] General Template

[+] Native HMTL Example

[+] Container Tag Example