Merchant Payment Status
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Affiliate Window has introduced a new traffic light payment system. Each merchant is now classified with a status, which will determine how Affiliate Window pay your affiliates. These status are as follows:-
GREEN - You are within your credit limit. Approved commissions will be paid to affiliates in full.
AMBER – You are outside your payment terms and/or credit limit. Approved commissions will be paid only on receipt of payment.
RED – Only used in cases of insolvency or excessive debt levels. You will be unable to access your account if you have a RED status.
Your payment status is highlighted in the Account Overview section of the admin area.
Most of Affiliate Window’s competitors pay to the equivalent of the amber status as standard. However, Affiliate Window is happy to pre-pay affiliate commissions for merchants, providing that we can secure adequate credit insurance against your business to cover the risk.
To take advantage of our industry leading payment system it is important that your account is on a green status, there are a number of ways to achieve this:
1. Average Payment Time Are you paying us on time? Affiliate Window’s standard payment time is 14 days. If your average payment time exceeds 14 days please check your invoice payment processes and ensure we receive payment for each invoice no later than 14 days after the invoice date.
2. Direct Debit If you are struggling to process each invoice within the required payment time you can switch your account to pay by Direct Debit. Direct Debits will now be taken 3 working days before payment is due (previously 14th and 29th of the month) – this is to ensure that DDs do not fail prior to affiliate payment and ensures a permanent green status.
3. Pre-payment You can pre-pay affiliate commissions by providing us with a lump sum payment at the beginning of each month to cover affiliate commissions and override for the coming month. You will need to monitor this payment and ensure it will be sufficient to cover forthcoming validations.
4. Bond payment A bond payment will be accepted as a guarantee against pre-paid commissions. If you then fail to pay an invoice within your payment terms for any reason Affiliate Window will use the bond payment to cover losses incurred by pre-paying your affiliates.
5. Increased Credit Insurance Royal Bank of Scotland provide us with credit insurance and set a credit limit against each merchant. While we secure as much credit insurance as we can, further information from you might enable us to secure a better credit limit. Your Finance Director will be the best point of contact for further information on this.
Feel free to contact the Finance Team on the following details:
Email: Finance
Tel: 020 7553 0339
Paying your affiliates is probably the most fundamental aspect of running an effective affiliate programme. Remember, many affiliates will be relying on that next payment to invest back into your programme. Late payment of invoices could be affecting the ability of your affiliates to promote your programme, and should be thought of as top priority if you want to get the most out of your affiliates.
If you have any questions regarding the new payment system or your status please let us know as soon as possible.